Studio Policies

This is where you kind find out all of the policies with ABM, information regarding sessions, timetables and answers to some FAQ’S!  I will gladly answer any questions regarding sessions and bookings via e-mail, phone or text!  The “contact me” tab is another great way to get in touch!

~Bookings~

All requested dates and times requested are not confirmed without a paid deposit.  Upon confirmation of deposit, your session will then be added to the schedule.  All sessions booked under a sale are required to be paid in full upon booking.

~Deposits/Refunds~

All deposits are non-refundable.  I understand life happens.  If you need to reschedule your session you may, at no additional fee.  I do require 24 hour notice {if possible} for family sessions, maternity & newborn sessions.  Cake smash sessions require 48-72 hour notice to reschedule due to the sensitive time of ordering your custom cake.  If you need to reschedule your cake smash session within 24 hours of your scheduled time & date, you will be charged to replace the cake at your rebooked date.

~Print Credits~

All print credits expire within one month of receiving your online gallery.  Not all sessions include print credits, and will be discussed upon booking.  This also applies for holiday specific sessions, digital media, and all other added on gifts, promos and coupons.  Under no circumstance will print credits be re-credited to orders already placed, sessions done prior to 2016 or sessions done more then one month past your released gallery.  Print credits can not be transferred and are not redeemable for cash or credit.

~Coupons & Discount Codes~

ABM frequently offers sales, specials deals and promos.  Upon checkout only one code per cart is allowed.  If an order is placed and more then one code per cart has been applied, the order will be canceled.

~Files & Storage~

ABM keeps files archived for no more then two years.  Your session will be archived one month after your gallery has been sent.  Upon archiving your files will be safely stored for two years.  If you would like to retrieve files from archive there will be a fee of 75.00.  ABM takes no responsibility for files once they are archived.  It is your responsibility to safely store your files.  Sadly, technology fails,  if your files are not stored properly and my archive fails or it is past two years, your files will no longer be available.

~Late Policy~

If you are running more then 15 minutes late, your session will need to be rescheduled.  Most of the time I can accommodate a late start, please call, text or e-mail me. If you are late, with no call, you will be rescheduled.

~Pricing~

Pricing can change without notice.

 

We are located at
624 New Bridge St Suite 500
Jacksonville, NC 28540
850-607-1022